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California Custom Sport Trucks
Fort Lauderdale, Florida
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Automotive Technical Service Representative
Job description Provide detail instructions, troubleshooting, and solutions to customers. If you are a car enthusiast, this a huge plus, but not a requirement. Process orders and returns Identify and provide solutions to complex issues with orders and returns, and other administrative tasks Respond to customer questions with information about products and services Provide information or make sales directly to customers via the telephone, through email, or via chat messages Collect customer information pertinent to business objectives, such as name, address and other demographic information. Partner with Engineering to identify and develop resolutions to product quality control concerns
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